Exterminator & Pest Control Leads - Why They Are Very important To Your Local business
In cold weather we would definitely delight in to hear the business phone ring with a large ant project, but that never occurs. Our services are essential year round, but our success, in almost all locations of the country, happens in a 4- to five-month time period in spring and summer. Most of us know how valuable leads are.
Their pest control lead generation campaigns are targeted to various service-types, from bed bugs, to termites to normal ant control services. Pretty much every new lead they generate is in decision-making mode and qualified to hire a pest management service.
This leads service generates its own pest control customers and leads, and brings them to you in real time! You respond to the call, and get the customer. The labor of generating customer calls is entirely handled by these exterminator lead gen experts.
Imagine, as much as 35% of your entire call quantity are simple requests for more details. If your company does inspections, you could be losing more than you know. Have you trained your phone handlers to convert queries into leads? This is a must do if your company is to maintain an acceptable cost per customer acquisition. I often find that the simple construct of those calls is not scripted anyway in some firms. We think lots of people know how to sell on website the phone and that they just need to know what services we provide. Not true. Addressing prospective customers on the phone is a discipline and needs to be disciplined into those employees who are customer facing. Those phone handlers are the front line of your business. Train and monitor them closely.